Rubi Echo: Lone Worker Safety

Rubi Echo Lone Worker Safety · Product & Scope Overview

Automated check-ins for staff working alone: no apps, no hardware, no guesswork.

Rubi Echo connects to your AlayaCare scheduling system and handles lone worker safety automatically. Employees get an SMS during their shift and reply with a single digit. If nobody responds, your team is notified immediately, through whatever channels you choose. No proprietary devices. No manual tracking. No missed escalations.

Works equally well for overnight and extended shifts, where regular check-ins serve a dual purpose: confirming the employee is safe and confirming they are alert and on duty. If a check-in goes unanswered at 3am, your supervisors know immediately.

What Rubi Echo does

Automated Check-In Scheduling

Visits are pulled from your scheduling system. Check-ins are created automatically based on shift length and the frequency you set, with no manual work per shift.

Scheduling sync Duration thresholds Per-tag frequency rules Change & cancellation detection

SMS & Phone Check-Ins

Employee receives a text prompt and replies "1" (safe) or "2" (needs help). A follow-up call triggers automatically on no reply. For overnight shifts, regular check-ins also serve as alertness and compliance confirmation: an unanswered prompt at 2am is treated the same as any other non-response.

Twilio SMS Call escalation Real-time response handling Overnight shift support

Escalation Workflows

You define what happens on no response: who gets notified, through which channel, and in what order. Configured once during setup; runs automatically from then on.

Multi-step action chains SMS / email / call / Slack / Teams / webhook Branching on success or failure

Audit Trail

Every check-in result is written back to your scheduling system as a visit note. Automatic, timestamped, and compliance-ready with no manual entry required.

Visit note writeback Status logging Full result history per visit

Cloud Infrastructure

Runs on Azure Functions: nothing to install, nothing to maintain. Scales with your workforce and isolates each company's data and credentials completely.

Azure Functions Key Vault credentials Multi-tenant isolation Test mode

AlayaCare Integration & Reporting

Native connector for AlayaCare reads your visit schedule and writes check-in results back automatically. Tag-based activation lets you control which visit types receive check-ins. A custom Data Exploration report is deployed directly inside your AlayaCare instance for compliance tracking and operational visibility.

AlayaCare API Tag-based activation rules Enable/disable per tag Data Exploration compliance report

What we configure during setup

Check-in rules

Minimum shift duration and how often check-ins fire during a shift.

Escalation sequence

Who gets notified, in what order, through which channels.

Response timeout

How long the system waits before escalating a non-response.

Visit tag mapping

Which tags in your scheduler activate check-ins for which rules.

Credentials & connections

AlayaCare API, Twilio account, and notification channels.

Test mode validation

Full end-to-end test run before any live employees are contacted.

What you provide

AlayaCare account

With API access enabled.

Twilio account

With SMS capabilities. We can assist with setup.

Visit tags

Tags that identify which shifts should receive check-ins.

Escalation contacts

And preferred notification channels per escalation step.

Scope notice: This document describes the functionality included in your package. Any requirements not listed here, including additional scheduling platform connectors, custom reporting, or mobile app development, are outside this engagement and would be scoped and quoted separately.