Rubi Echo — Lone Worker Safety

Rubi Echo Lone Worker Safety · Product & Scope Overview

Automated check-ins for staff working alone — no apps, no hardware, no guesswork.

Rubi Echo connects to your AlayaCare scheduling system and handles lone worker safety automatically. Employees get an SMS during their shift and reply with a single digit. If nobody responds, your team is notified immediately — through whatever channels you choose. No proprietary devices. No manual tracking. No missed escalations.

Works equally well for overnight and extended shifts — where regular check-ins serve a dual purpose: confirming the employee is safe and confirming they are alert and on duty. If a check-in goes unanswered at 3am, your supervisors know immediately.

What Rubi Echo does

Automated Check-In Scheduling

Visits are pulled from your scheduling system. Check-ins are created automatically based on shift length and the frequency you set — no manual work per shift.

Scheduling sync Duration thresholds Per-tag frequency rules Change & cancellation detection

SMS & Phone Check-Ins

Employee receives a text prompt and replies "1" (safe) or "2" (needs help). A follow-up call triggers automatically on no reply. For overnight shifts, regular check-ins also serve as alertness and compliance confirmation — an unanswered prompt at 2am is treated the same as any other non-response.

Twilio SMS Call escalation Real-time response handling Overnight shift support

Escalation Workflows

You define what happens on no response — who gets notified, through which channel, and in what order. Configured once during setup; runs automatically from then on.

Multi-step action chains SMS / email / call / Slack / Teams / webhook Branching on success or failure

Audit Trail

Every check-in result is written back to your scheduling system as a visit note. Automatic, timestamped, and compliance-ready with no manual entry required.

Visit note writeback Status logging Full result history per visit

Cloud Infrastructure

Runs on Azure Functions — nothing to install, nothing to maintain. Scales with your workforce and isolates each company's data and credentials completely.

Azure Functions Key Vault credentials Multi-tenant isolation Test mode

AlayaCare Integration & Reporting

Native connector for AlayaCare reads your visit schedule and writes check-in results back automatically. Tag-based activation lets you control which visit types receive check-ins. A custom Data Exploration report is deployed directly inside your AlayaCare instance for compliance tracking and operational visibility.

AlayaCare API Tag-based activation rules Enable/disable per tag Data Exploration compliance report

What we configure during setup

Check-in rules

Minimum shift duration and how often check-ins fire during a shift.

Escalation sequence

Who gets notified, in what order, through which channels.

Response timeout

How long the system waits before escalating a non-response.

Visit tag mapping

Which tags in your scheduler activate check-ins for which rules.

Credentials & connections

AlayaCare API, Twilio account, and notification channels.

Test mode validation

Full end-to-end test run before any live employees are contacted.

What you provide

AlayaCare account

With API access enabled.

Twilio account

With SMS capabilities — we can assist with setup.

Visit tags

Tags that identify which shifts should receive check-ins.

Escalation contacts

And preferred notification channels per escalation step.

Scope notice: This document describes the functionality included in your package. Any requirements not listed here — including additional scheduling platform connectors, custom reporting, or mobile app development — are outside this engagement and would be scoped and quoted separately.